TERMS OF USE
§ 1 PURVIEW
The company El ‘K Pony UG, “HEELBOPPS”, represented by the owner Katharina Hermes, EL K’Pony UG (haftungsbeschränkt), c.o COSALUX Haus 9, Christian-Pless-Str. 11-13, D-63069 Offenbach am Main, operates at the Internet address https://www.heelbopps.com an online store, over the styling for stilettos heels offered for sale. These terms and conditions (hereinafter Terms and Conditions) apply exclusively to the business relationship between HEELBOPPS, HEELBOPPS online store and the customer. Is applicable at the time of order valid version. Different conditions of the buyer are not recognized at HEELBOPPS, unless HEELBOPPS has expressly agreed in writing.
§ 2 SOLE CONTRACT PARTNER
Contractor is HEELBOPPS, Katharina Hermes (El ‘K Pony UG)
§ 3 CONCLUSION OF CONTRACT
HEELBOPPS provides goods to the internet. These can, with the exception of different information in the item description, be purchased by the customer via the internet options of HEELBOPPS. The presentation of products in HEELBOPPS Online Store does not constitute a binding offer. It is free and without obligation.
Order by phone or e-mail constitutes an offer which leads to a contract closure. Upon receiving your order, we will send you a confirmation e-mail confirming the receipt of your order and its details (order confirmation). This order confirmation does not constitute acceptance of your offer, but only that your order has been received. A purchase contract will be send to you if the ordered product is on its way to the given address. Moreover a shipping receipt will be send as well. The prices at the time of your order are valid. All prices include VAT identification number plus applicable shipping and handling.
Please note that we are selling all products only in small amounts. This refers to the number of products ordered under an order and to the task of multiple orders of the same product, in which the individual orders include a domestic quantity.
§ 4 RIGHT OF WITHDRAWAL
The right of withdrawal applies only to consumers in accordance with § 13 BGB. Consumer means any natural person who enters into a transaction for a purpose that can not be attributed to their commercial or professional capacity.
RETURN POLICY
You have the right to cancel your order within fourteen days without giving any reason. The duration oft he revocation period is fourteen days, beginning from that day on when the purchaser received the package or a third party named by the purchaser. The revocation period counts fourteen days from that day on when the product was held in your or a third persons posession, whom must be designated by the purchaser. In order to exercise you cancellation right you have to inform us: HEELBOPPS Katharina Hermes, c.o COSALUX Haus 9, Christian-Pless-Str. 11-13, D-63069 Offenbach am Main; Telefax: 49 (0) 69 860 07 22 610, E-Mail: info@heelbopps.com, through a clearly defined clarification (By Mail, Telefax or postalic traffic) about your resolution of cancelling your given order. You must inform us about your decision of cancellation prior the expiration of the cancellation period.
CONSEQUENCES OF REVOCATION
If you withdraw from this contract, we will reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you choose a different method of delivery than that offered by us, cheapest Standard have), and repay immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this agreement with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case, you will be charged fees for such repayment. We may refuse reimbursement until we have received the goods back, or until you have demonstrated that you have returned the goods. You have to send back the goods promptly and in any event not later than fourteen days from the date on which you notify us of any cancellation of this contract to us or passed. The purchaser has to bear the costs of return..
Return only conducts with the shipping-contractor who has delivered the package. The cancallation period is ensured yo far you send back before the cancallation period expires. Nevertheless, you bear the demand costs of the return of your ordered products. You have to come up for those costs which occured in association with one of your actions. End cancellation policy.
End of revocation.
§ 5 RETURN AND WITHDRAWAL OF THE GOODS
Within a period of 14 days after the delivery of your goods, you have the option to return or exchange products. This law only applies unworn and perfect goods. Exchanges may be carried out only for the same item in a different color. All documents that may help you in return or your shipment are included.
The purchaser has to bear the costs of return.
Return only conducts with the shipping-contractor who has delivered the package.The bill of lading or sticker located in the package must be used. All documents that may help you in return, enclosed with your package. Please note that we can only accept returns from the country of delivery. If the delivery is effected, for example, to Austria, only returning from Austria may be initiated. The return must be sent to: Heelbopps, (Co: Cosalux). Christian-Pless Str. 11-13 (House 9), D-63069 Offenbach. If you have questions about your return, please contact us at:
E-mail: info@heelbopps.comTelefon: +49 (0) 698 600 722 623 Fax: +49 (0) 69 860 07 22 610
This valuntary of return does not restrict your satutory rights and in addition not your depicted right of cancellation.
§ 6 DELIVERY CHARGES
HEELBOPPS shipps its products both nationally and internationally in principle via DHL. However HEELBOPPS reserves the right for a free choice of logistics partner. Unless otherwise agreed, the delivery on HEELBOPPS to the delivery address given by the customer. HEELBOPPS is entitled to make partial deliveries if this is reasonable for the customer. Should follow the above rules, a purchase agreement could have occurred, the goods will arrive at the customers given address within 5 to 7 working days after the conclusion of the contract. With a longer delivery time than 14 days, the customer may cancel the contract and receives his money back immediately. We reserve the right to offer delivery times for certain goods which are individually negotiated with the customer.
If HEELBOPPS is unable to deliver the ordered goods, eg because Supplier of HEELBOPPS does not fulfill its contractual obligations, HEELBOPPS is entitled to cancelt he purchase order. In this case the customer will be informed immediately that the ordered product is not available. The statutory rights of the customer shall remain unaffected. In the case of non-delivery, the purchaser receives his money back immediately in case he has already paid.
The shipping fee is € 5.90 per order as standard DHL within Germany and € 10.90 for DHL Express shipping within germany. Express shipments may not be feasible for certain items differently from the shop functions. In case of higher delivery charges of single products, purchase orders will be seperately accounted and invoiced. The purchaser has to bear these costs. In case of logistic reasons Delivery charges will be charged only once if one shipment goes into different countries.
§ 7 DUE DATE AND PAYMENT, LACHES
The purchaser may pay the purchase price by prepayment via Paypal. The choice of the payment is made by the purchaser. The payment by sending cash or checks is not possible. Liability for loss is excluded from HEELBOPPS.
§ 8 FEATURES WHEN BUYING
Orders are only possible for customers over 18 years.
§ 9 RESERVATION OF TITLE
The delivered product remains up to the entire payment in the property of HEELBOPPS.
§ 10 OFFSET, RETENTION
The purchaser deserves offsetting if his claims can be proofen as valid or if they are undoutbed by HEELBOPPS. The purchaser only has the right of retention if his counterclaim relies on the same contractual relationship.
§ 11. LIABILITY FOR FAULTY GOODS
If there is a defect of the goods, the statutory provisions apply. The assignment of these claims is excluded. As far as nothing else, any further claims by the purchaser, regardless of the legal grounds is excluded. HEELBOPPS therefore is not liable for damages that are not caused to the item itself; especially HEELBOPPS is not liable for lost profits or other financial damages to the customer. As far as the contractual liability of HEELBOPPS is excluded or limited, this also applies to the personal liability of employees, representatives and agents.
The above limitation of liability does not apply if the damage is caused by intent or gross negligence or personal injury. It also does not apply if the buyer makes legally regulated claims. If HEELBOPPS negligently breached a contractual obligation, the liability for damage to the typically resulting damage. If the remedy is effected by way of replacement goods, the buyer is obliged to return the goods within 30 days of HEELBOPPS at the expense of HEELBOPPS. The return of the defective product must be in accordance with the statutory provisions. HEELBOPPS reserves the right to assert under the conditions stipulated by law damages. The limitation period is twenty-four months from delivery.
§ 12 WARRANTY OF TITEL
The legal regulations are valid.
§ 13 COPYRIGHT
All rights reserved. The content and structure of the HEELBOPPS website are protected by copyright and other intellectual property laws. Unless otherwise indicated, all trademarks in HEELBOPPS Online Store are protected by trademark. This is especially true for HEELBOPPS marks, corporate logos and emblems. The modification of these pages is prohibited.
§ 14 Medical data protection
When ordering you will be asked to provide personal information. These are only stored and processed as far as this is necessary for providing individual care and the information you want. HEELBOPPS assures that your data in accordance with the applicable data protection regulations will be treated confidentially. German law applies to the exclusion of the UN Sales Convention (CISG).
Information we receive from you helps us to personalize and continually improves your shopping experience at the HEELBOPPS Online Store. We use this information to process orders, the delivery of goods and provision of services, as well as handling payments and for the necessary checks.
§ 15 FINAL PROVISIONS
If one or more provisions are invalid, this shall not affect the validity of the remaining provisions. Instead of the invalid provisions, the relevant statutory provisions. If the customer is a merchant, a legal entity under public law or public special fund, Frankfurt am Main is the exclusive place of jurisdiction for all disputes arising from the contractual relationship, directly or indirectly arising disputes. Note Wherever merely denoting male persons were elected, this was done only for the sake of readability. All numbers mean both sexes.